Refund Policy

Last Updated: July 2025

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At Olympian Web Solutions, we are committed to providing high-quality web design and digital services that help your business grow. Due to the custom and digital nature of our work, all payments are generally non-refundable once services have begun.

However, we understand that each situation is unique, and we strive to be fair and transparent.

 

Refund Eligibility

We do not offer refunds for:

• Services that have already been started or delivered (e.g., design work, SEO setup, consulting time)

• Time spent on project research, planning, or meetings

• Any third-party costs incurred on your behalf (e.g., domain registration, hosting, premium plugins)

Partial refunds or credits may be issued only under the following circumstances, at our sole discretion:

• If you cancel your project before work has commenced

• If we are unable to deliver the agreed services due to circumstances within our control

 

Deposits and Retainers

All deposits and retainers are non-refundable. Deposits secure your place in our schedule and compensate for time allocated to your project.

 

Cancellation

If you wish to cancel your project after it has begun:

• You must notify us in writing as soon as possible.

• You will be responsible for payment of any work completed up to the cancellation date.

• Any remaining balance for completed milestones will be invoiced and due upon cancellation.

 

Quality Commitment

We stand by the quality of our work. If you are dissatisfied with a deliverable, please contact us immediately so we can review your concerns and work toward a solution. We are committed to collaborating with you to achieve the results outlined in your agreement.

 

Contact Us

If you have questions about this Refund Policy or your specific project, please contact us:

📧 Email: hello@olympiansolutions.com
📞 Phone: (555) 123-4567